The days of support helplessness are over
We all know the feeling. Something in your life has stopped working, and it’s time to contact customer support. You place the call, a pit developing in your stomach. The hold music, looping endlessly, is like a hammer to the head. After 45 minutes, someone picks up. They tell you to check their website, and hang up. Their website has no contact form. Your problem remains unsolved, you’ve wasted two hours, and now you’ve exhausted all your support options. We know this process because we’ve experienced it. That’s why we chose to do things differently.
While the cybersecurity solutions we design and implement meet the complexities of the modern digital marketplace, our support policy is simple. We provide the kind of personal, specialized, outstanding customer service that has become an ancient relic in the operations of most companies.
We work with our customers to design scalable enterprise cybersecurity solutions for their specific needs and accompany these solutions with the best customer service in the industry.
How we support you
You’ll always get a real person on the line the first time
Your support contact will be a technical expert who actually understands the product
We keep lines of communication open so you can feel confident that we’re always here for you
We always give you the full contact information of whoever you’re working with so you can reach out directly as required
Ready to protect your cloud files from viruses?
Compromising on your cybersecurity risks your bottom line, customer trust, and reputation. Adaptus is the leading enterprise virus scanning service for cloud services. Get in touch today to see what we can do for you.