Salesforce fired two of its senior security engineers

Revealing penetration-testing tool sealed staffers' fate

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Many large enterprises struggle with an efficient system for lead and/or case assignment rules. RingLead is a great example of a well-structured system using Marketo and EZAssign™.

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First, make sure you’re using a robust client relationship management tool (CRM) like SalesForce to properly track and score leads and customer service tickets.

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